Frequently Asked Questions

Everything clients and partners need to know about Shanya Tours.

Quick answers about bookings, hotel stays, partnerships, referrals, custom packages and travel support.

What is Shanya Tours?

Shanya Tours is a travel marketplace for tours, hotels, events, destinations and referral-based travel opportunities across Africa and beyond.

Can I book tours directly?

Yes. You can browse tours, view details, request a custom package, or proceed to booking where available.

Can hotels list on Shanya Tours?

Yes. Hotels, lodges, BNBs and guesthouses can partner with Shanya Tours to receive accommodation inquiries and bookings.

Can tour operators add their packages?

Yes. Tour companies can register, add itineraries, upload images, set dates and receive inquiries or bookings.

How does the referral system work?

Users can share tours, hotels or packages. When referred people book and pay, the referring user can earn points, commissions or travel credits depending on the rules set by Shanya Tours.

Do you support group travel?

Yes. Shanya Tours is designed for families, schools, NGOs, companies, government delegations and training travel groups.

Can I request a custom package?

Yes. Use the custom package request form to tell us your destination, dates, number of travellers and budget.

Do you offer hotel bookings?

Yes. We are building a hotel booking component that includes hotels, lodges, guesthouses, BNBs and group accommodation options.

Which destinations do you cover?

We focus on Africa first but also support destinations beyond Africa, including Asia, Europe and other global travel locations.

How can I become a partner?

Use the partner registration page to list your company, hotel, tour guiding service or travel business.

Still have questions?

Our team can help with tour selection, hotel requests, destination planning, referrals and partner onboarding.